Front Office
The hotel front office serves as the nerve center of guest interactions and administrative operations. It is the first point of contact for guests, where they check in, check out, and receive assistance throughout their stay. Front office staff handle reservations, provide information about hotel amenities and local attractions, and facilitate smooth communication between guests and various hotel departments. They also manage guest accounts, process payments, and ensure a seamless departure experience. The front office plays a pivotal role in creating a positive first impression, establishing guest satisfaction, and maintaining efficient coordination within the hotel.
- Learning about Belldesk
- Learning about Operator
- Learning about Reception
- Learning about Reservation