Hotel - Housekeeping
Hotel housekeeping is an essential and meticulous aspect of the hospitality industry. It involves the systematic and thorough cleaning, maintenance, and organization of guest rooms, public areas, and other facilities within a hotel. Housekeeping staff play a crucial role in ensuring that guests enjoy a clean, comfortable, and welcoming environment during their stay. This includes tasks such as making beds, vacuuming carpets, sanitizing bathrooms, replenishing amenities, and tidying up common spaces. Effective housekeeping not only enhances the overall guest experience but also contributes to the hotel's reputation and success.
- Introduction
- Types of cleaning tools
- Types of chemical
- Entering Guest Room Procedure
- Remove soiled bed linen
- Electric Kettle cleaning
- Water Glasses and Cups cleaning
- Light Fixtures Cleaning
- Cleaning Telephone
- Mini – Bar Checking & Bar Replenising
- Mini Fridge Defrosting and cleaning
- Cleaning Surface
- Furniture waxing
- Cleaning AC Grill
- Making of Bed
- Cleaning Room and Bathroom Mirror
- Cleaning Vanity Top
- Cleaning Bathroom wall
- Cleaning Bathtub
- Polish fitting
- Guest Bathroom Cleaning
- Folding Towels
- Handling Guest Belongings
- Extra bed procedure
- Cleaning wet mattress
- Handling safe lockers
- Shoeshine Request
- Cleaning DND Rooms
- Mattress Rotating
- Daily Housekeeping Service
- Room Released for Arrival
- Room Cleaning Standards
- Brass Polish
- Leather Surface Cleaning
- Cleaning Plants Containers
- Mop and Sweep lobby floor
- Dusting Furniture
- How to Clean Marble Floor
- Floor Corridor Cleaning
- Cleaning the ceiling and lights
- How to check Floor Corridor
- Sweeping and Moping the stairs
- Cleaning the handrails
- Cleaning Lift
- Clear all trash bins
- Clean all glass surfaces and windows
- How to do Dry Mop and Wet Mop
- Cleaning Windows
- Restaurant Cleaning
- Cleaning of toilet and cubicle
- Cleaning of urinals
- Cleaning of Washbasins
- Bathroom Floor Cleaning
- Floor Scrubbing standard
- Carpet spotting
- How to Remove Stains -Carpets
- Vacuuming -Carpets
- Vacuum of Wet or Washed carpet
- How to Handle Vacuum on Carpet
- Cleaning Banquet Toilets
- Banquet Cleaning
- Preparation of area for Banquet Toilet
- Cleaning Front desk
- Cleaning Offices
- Collecting Guest Laundry
- Express Laundry
- Guest Laundry Deliver Procedure
- Guest Laundry Deliver procedure- DND Rooms
- Laundry Discrepancy
- Monthly Linen inventory
- Damaged Linens
- Washing uniforms and linens
- Maintaining Tools and Chemicals
- Cleaning Tools
- Cleaning Wet Mop
- Cleaning Dry Mop
- Cleaning Brooms and Brushes
- Cleaning Scrubbing or Buffing Brushes
- Cleaning Duster and Sponges
- Types of Vacuum cleaners
- Types of Chemicals used for cleaning
- How to use chemicals for cleaning
- Health and Safety - Chemicals
- Types of Cleaning Tools