Communication Skills Verbal and Developing Writing Skills, Telephone Manners
Communication as sharing, imparting or transmitting of ideas, viewpoints, suggestions and information or knowledge. In this course you will learn:
- What is communication
- Different types of communication
- Process of communication
- Voice modulation
- Forms of communication
- Do’s and Don'ts of communication
- Barriers to communication
- Listening skills
- Questioning techniques
- What is communication
- Different types of communication
- Process of communication
- Voice modulation
- Forms of communication
- Do’s and Don'ts of communication
- Barriers to communication
- Listening skills
- Questioning techniques